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November
2003
John
Nickolas is a senior financial and operations
executive, who experienced considerable success
growing technology-oriented companies. He
recently made the decision to change his career,
and found a position in the front office of a
Major League Baseball club. We spoke with John
shortly before he and his colleagues were moving
their offices from the old Veterans Stadium in
Philadelphia to the new Citizens Bank Park, the
new home of the Philadelphia Phillies.
KAI:
You've had an impressive career in a relatively
few years. Would you share some of your career
history with us?
Nickolas:
I was a Chief Financial Officer for
four-and-a-half years for a number of partner
companies of Internet Capital Group (Wayne, PA),
and a managing director of ICG as well since
January 1999. I did a couple of different things
with ICG over that span, including most recently
acting as CFO of Logistics.com (Burlington, MA),
a provider of integrated logistics planning and
execution solutions for shippers and carriers.
It was one of the many companies that ICG had
partnered with and invested in. From August 2000
through March 2001, I was based in London as the
CFO of ICG Europe. I had spent four years as the
controller at Safeguard Scientifics (Wayne, PA)
and earlier was an audit manager at KPMG in
Philadelphia.
I
truly enjoyed the experience at Logistics.com of
operating a company, because previously I had
spent about eight years on the investor side. I
had a taste of the operating side and liked it.
When my role as the CFO at Logistics.com was
nearing its end, I approached the CEO of
Internet Capital Group and expressed my desire
to find a similar position, either inside their
own network of companies or with an outside
company. So from the end of December 2002
through the end of June 2003, I was able to
continue working with Internet Capital Group on
a variety of projects, including performing due
diligence on a few companies, while looking for
my next position.
KAI:
How did you manage to go from a CFO role in the
tech sector, to your new position with the
Philadelphia Phillies?
Nickolas:
I was out networking with some folks, including
an acquaintance (Jerry Maginnis) from KPMG who
had an existing relationship with Jerry
Clothier, the CFO of the Phillies. That's how I
got introduced to the organization, and led to
my being hired as the Director of Finance and
Accounting.
KAI:
What role did Kelleher Associates play in your
transition?
Nickolas:
I spent a good five months working through
Kelleher Associates on my transition. When I
first started working with Ed Kelleher and his
team, it was in his usual style - the first
question he asked me was what would be my
"fantasy" job. I said it would be
something either with the Phillies or the
Flyers. He then helped me determine what might
be an attainable job within either organization.
Initially, we were all in a "get to know
you" stage. I had known Mitch Wienick
because we had both served on an advisory
council together. At Kelleher, we went through
the usual discussions, including the
Myers-Briggs and other tools, and spent some
time on a resume.
Even
before we got to the Phillies position, I had
been presented with an opportunity that they
helped me through the process. I eventually
turned down that opportunity, where I was one of
the three finalists. The team at Kelleher made
sure I didn't jump at the first thing I was
offered, which I appreciated.
This was the first time in my career where I
wasn't sure where I was going next. I was just a
kid out of college when I got my first job at
KPMG, and didn't have any interruptions after
that. But this time, I didn't have a true new
employer. I just knew I didn't want to travel
much, or commute out of town, even though I
realized there were only so many companies in
the Philadelphia area.
That
first opportunity offered was a middle
management position, and it had a lot of
attractive features. Thankfully, Ed and Mitch
presented me with a lot to think about and ways
to handle different situations. We talked
through what I did right, and what I did wrong.
They had a number of thoughts that could impact
the process and we were able to talk about all
of them.
KAI:
Did you go after any other positions?
Nickolas:
There was a second opportunity that came along,
and it came up quickly. The team at Kelleher
Associates helped me get background data
together, helped me come up with some insights
into some of the personalities, and some
questions that might be asked. As it turned out,
I was interviewed by a number of members of the
organization's board, and the process I went
through beforehand gave me a heads-up as to what
that might be like. The way the process worked,
I was one of two main candidates for the
position. I interviewed very well - I felt like
I was well prepared for that process, as
prepared as a person could be. I really felt
good about that experience. Fortunately, I knew
the person to whom I lost out, which helped to
ease my disappointment. Some of that I got from
Ed - he helped me understand before I went in
that it might work out, or it might not. Here
are the responses you might want to use for each
situation. Afterwards, I realized I was
prepared, and knew how to get prepared for the
next situation.
KAI:
And then you went after the position with the
Phillies?
Nickolas:
Yes - I had met Jerry Maginnis before, when I
was at KPMG early in my career. It wasn't even a
question as to whether or not I wanted to work
with the Phillies. Working with Kelleher
Associates, I knew the types of questions I
should ask, knew that I should understand the
"product," the longterm outlook for
the company, details about the position, the
organization's definition of success in that
position, and future opportunities within the
organization. At the end of the day, the process
involved six different meetings with the CFO and
others throughout the Phillies organization.
Most of the meetings were no less than two hours
and no more than three hours in length. It was a
methodical, serious, and well-thought out
process, but in the end it was fruitful.
KAI:
Would you recommend Kelleher Associates to
others in your situation?
Nickolas:
What Ed Kelleher and his team do, is best for
those in middle to upper level management. When
I was making my decision on how best to work
through my career transition, I was given a
choice of firms to work with, but Kelleher
Associates was the one that was highly
recommended to me. I was very pleased with the
process, the preparation and the personal
attention I received. I would recommend them to
anyone in a similar situation.
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